Delivering the highest Certificate of Insurance
compliance in the industry
  • Achieve the highest coi compliance over 90%+ & maximize risk transfer
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  • Dedicated account management cic, cisr, cpcu and cris credentials
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  • Flexible, intuitive and innovative easy to use and to implement
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  • Developed by insurance professionals for insurance professionals
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99% Customer Retention Makes CertFocus the Most Dependable
Certificate of Insurance Management Solution Available


CertFocus is your trusted partner in delivering the highest level of compliance possible in the certificate of insurance management industry. We understand the ongoing demands certificate management places on organizations – and as such we provide each customer with a seasoned CIC, CPCU, CISR and/or CRIS certified insurance professional as an Account Manager, who is committed to finding compliance issues and solving them before it hits your desk.

Our goal is to help you achieve the ultimate in protection for your operations while ensuring that non compliant sub-contractors, vendors, and other partners are flagged, and that the appropriate actions are taken.

Our Kansas City-based operations, customer service & data entry provides multi-tiered service offerings, from self service to fully automated review and processing. Empower high functioning internal teams with our software solution or outsource the whole compliance process to our certified staff. As a SaaS model, there's no software installation.

Achieve limitless capacity with pinpoint accuracy that finds errors, reduces non-compliance and unburdens risk managers. CertFocus provides full reporting and integration into your accounting system, all at significant savings in time, costs, and personnel. Other solutions merely diagnose or track compliance. CertFocus cures the issues, directly increasing COI compliance.

Our History

The parent company of CertFocus – S2000 Corp. – started in 1999 as an equity partnership with ISO Insurance Services Office. The goal was to develop a web-based solution for the surety industry. Today, S2000 (a patented process) is the industry standard... utilized by leading surety companies across the United States for execution of surety bonds. The initiative to build a best-of-breed certificate of insurance tracking and management system was part of the original business plan. After experiencing significant growth, the company developed and launched in 2004, which eventually was re-branded as CertFocus.

Today, CertFocus is the service and compliance leader in SaaS-based Certificate of Insurance and related document management to the Fortune 500 and leading public sector community... a privately-held company with all development, customer service, administration and operations based in the United States, and offices in Kansas City, Missouri, Chicago, Illinois and Plainview, New York.

We understand corporate responsibility and the importance of high standards. Our service is held to the high standards that a company like yours should expect from a service partner. Our Service Level Agreement is clear to our mission that we "earn your business every day" – with no long term agreement, and no risk.

Management Team

Joseph V. Sforzo - President & CEO of Certfocus Experts in Certificate of Insurance Solutions
Joseph V. Sforzo
President and CEO
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Lisa Deatherage Certificate of Insurance Expert and COO of Certfocus
Lisa Deatherage
Chief Operations Officer
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Senior Vice President of Marketing Jeff Krieger - Certificate of Insurance Marketing Professional
Jeff Krieger
Senior Vice President of Marketing
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Take a quick view at our case studies... specific COI management solutions in key industries that are indicative of what we can accomplish for you, no matter what your industry.

In fact, CLICK HERE to see the statistics on how we have impacted many different industries.









Risk and Insurance Management Society, Inc (RIMS) PARTNER PROGRAMS


CertFocus is a Value Program Provider for RIMS, the Risk and Insurance Management Society, Inc.


90 Day Test Drive Plus + Assessment : CertFocus will be providing RIMS members with an exclusive 90 day test drive of the CertFocus Certificate Tracking and Management System and a FREE Compliance Assessment & Analysis Report. For more details visit


RIMS Perk Partner Program: The RIMS PERK program offers free programming to your RIMS chapter meetings, education days, and regional conferences. CertFocus is proud to announce that our presentation on Increasing Vendor Insurance Compliance-The Effect of Best Practices, People and Process-has been chosen for the RIMS PERK program for 2014. Click here to view the RIMS PERK Program For more information, contact Jeff Krieger at, 516-308-9168,
or go to







We offer significant opportunities for Channel Partners and Resellers seeking to provide the CertFocus best-of-breed solution by augmenting existing COI Tracking and Vendor Management or other services that may tie into our feature benefits. For insurance broker or third party administrators, CertFocus can provide an extra level of service to your clients, fostering loyalty, increased business and referrals.


For more information CLICK HERE to visit our Partner Program site or click to contact a CertFocus representative.


our clients

The nation’s leading retailers, developers, sports leagues, manufacturers, hospitality and entertainment companies trust CertFocus to properly subrogate and reduce their risks, including:
  • A Retail Hardware Company with 4,000+ Locations
  • The First and Second Highest Rated Sports Franchise in the Country
  • The Second-Largest Freight Railroad Network in North America
  • The Third-Largest Cable Television Provider in the United States
  • An International Restaurant Franchise with 600+ Units
  • One of the Nation’s Fastest-Growing Retailers with Now More Than 8,100 Stores in 46 States
  • One of the Largest Hospitality Companies in the World
  • A Worldwide Designer, Manufacturer and Integrator of High-Performance Motion Control Systems
And Here’s What Our Clients Are Saying:
  • "We were using an in-house system… CertFocus helped us cut our costs by 42% and dramatically improve our compliance rates."
  • "The system is so intuitive… It’s a pleasure to work with insurance professionals who understand our business."
  • "We moved to CertFocus and found our compliance rate jumped by 300% with half the staff."
  • "Our new dashboard is amazing… every user has their own personalized view, managers see their regions and corporate has the big picture."

Info & Contact

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